Shipping Policy
Last Updated: August 2026
Shipping Availability
Carter & Coast currently ships orders within Canada. At this time, we do not offer worldwide shipping.
Processing & Delivery Times
Estimated Delivery Time: Processing time + transit time
Processing Time: 2–3 business days, Monday through Friday.
Order Cut-Off Time: Monday through Friday at 2:00 PM (Pacific Time).
Orders are processed during regular business days. Orders placed after the daily cut-off time will begin processing on the following business day.
Shipping Rates & Transit Times
For orders within Canada:
| Shipping Method | Estimated Transit Time | Shipping Fee |
|---|---|---|
| Express Shipping | 5–10 business days | $12.95 |
| Standard Shipping | 7–12 business days | FREE |
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside of our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email when tracking information becomes available. You can use this number to follow your package throughout its journey to you.
Questions About Your Order?
If you have any questions about shipping or your order, please contact us:
Carter & Coast
North Vancouver, British Columbia, Canada
Email: Info@cartercoast.com
Support Hours:
Monday to Friday
9:00 AM – 5:00 PM
Thank you for shopping with Carter & Coast.